“ORTIA was created with a clear purpose: to simplify and support the day-to-day operations of NDIS providers.”
As both an NDIS provider and a parent of a child on the NDIS, we saw first-hand the gaps in existing software solutions. We searched for a platform that could reduce the administrative burden while remaining affordable and functional—but we consistently encountered tools that were either too expensive, too limited, or disconnected from the realities of the NDIS sector.
Many platforms lacked a genuine understanding of the unique needs of providers, participants, and carers. Even those that claimed to help often offered only basic features, with essential functions locked behind costly add-ons.
Rather than settling for less, we decided to build something better.
ORTIA was created with the needs of NDIS providers at its core—from onboarding and rostering to tracking, invoicing, and auditing. Every function within ORTIA has been thoughtfully designed in collaboration with service providers, support workers, and participants to reflect real-world needs.
From the beginning, our mission has been to remove operational obstacles and empower providers to focus on what matters most: delivering exceptional care.
ORTIA is more than software—it’s a fully integrated platform tailored to the NDIS ecosystem. It supports:
- Service providers, with real-time dashboards, analytics, and seamless compliance with NDIS frameworks
- Support workers, with a dedicated mobile app that simplifies shifts, removes double bookings, and makes on-the-go updates quick and easy
- Participants and their parents or guardians, with access to their account they can view bookings, request services, share feedback, and more—anytime, without waiting on a phone call
Every feature, big or small, has been built with a deep understanding of the sector’s challenges and a commitment to making things easier—for NDIS providers, support workers, and participants alike.
ORTIA stands for Onboarding, Rostering, Tracking, Invoicing, and Auditing—core functions that NDIS providers rely on every day.
By simplifying these essentials, ORTIA helps organisations operate efficiently, deliver better services, and stay focused on care, not admin.